Reference

Your Rights and Our Terms at fd88com

Our legal terms set out exactly what you can expect from fd88com and what we expect from you — clear conditions around account use, deposits via JazzCash, Easypaisa, or Raast, and your rights if anything ever needs resolving.

Account ConditionsJurisdiction PolicyPrivacy and DataUser RightsContact Channels
fd88com Your Rights and Our Terms at fd88com
POLICY CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about your rights under our terms, a dispute over a transaction, or a request to access or delete your account data, our Pakistan support team handles these directly. Use the contact path that suits your situation — live chat works for account-level queries, while formal data requests and disputes go through email for a documented trail.

Live Chat Open chat from within your account to raise a policy question or flag a transaction issue with our support team.
Email Support Send a formal request — data access, account disputes, or terms clarification — to our support email for a written record.
Help Centre Our help centre covers common terms queries: account eligibility, payment conditions, and how disputes are handled.
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Account

We hold your account data — name, contact details, payment records — only as long as it is needed for your account or required by applicable law. You can request a copy of your data or ask us to delete it by contacting support through the email channel. We use cookies to keep your session active, remember your preferred deposit method, and measure which parts of the platform you use most; you can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by OTP verification on login and any time a new device or payment method is added to your profile.

Data Retention

We keep your personal data for as long as your account is active or as required by applicable law, then delete it securely.

Cookie Use

Session and preference cookies keep the lobby working smoothly; analytics cookies are optional and can be declined in browser settings.

Change Requests

To update, access, or remove your personal information, contact support via email and we will action the request in line with applicable rules.

Answers to Common Legal Questions

These are the questions we get most often about our terms, your data, and how to resolve issues with your account.

Account access is open to eligible individuals in regions where local law permits. You confirm your eligibility at registration, and we may verify it at any point.

Send a data access request to our support email from your registered address. We will process it and respond in line with applicable data protection rules.

Yes. Submit a deletion request via email support. Some data may be retained where required by law, but we will confirm exactly what is kept and why.

Contact support through live chat or email with your transaction reference. We review payment records and coordinate with the relevant payment provider to resolve the query.

We notify you through your registered account contact before any material change takes effect, so you have time to review before the update applies.

Submit a closure request through email support. Pending withdrawals — including Raast transfers — are processed before the account is closed, in line with our terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.